Originally, the term "FAQ" referred to "Frequently Answered Questions" and listed answers that had previously been offered by customer support representatives. Whether they're frequently asked, or frequently answered, we're here to help you with anything you need! Speak with a professional Give us a call Where may I purchase replacement parts? . . . . . . Replacement parts may be ordered through our Customer Care Department at 1-800-225-3865. Hours (MST): Monday - Friday 7:00 am - 5:00 pmSaturday 9:00 am - 1:00 pm You may purchase over the phone using a Visa, Master Card, or American Express. The Customer Care Representative can provide pricing and availability. Please have your model/product ID ready. What is polyethylene and what makes it better than wood? Polyethylene is a plastic that is virtually indestructible. It will not chip, crack, or split like wood products. Polyethylene is durable, easy to clean, lightweight, and is ideal for outdoor use.

Is there a website where I can purchase replacement parts? Replacement parts are not offered online. Lifetime Products has made many different models that have been revised over the years. It is best to speak directly to a Customer Service Representative who can ensure the correct part is provided. How long does it take to ship parts I ordered from Lifetime Customer Care? Your order will usually ship out the next business day and will take approximately 3 - 5 days for the west coast, 5 - 7 for the central areas, and 7 - 10 days for the east coast. How can I register my product? Complete the form here. Where can I find warranty information for my product? Warranty information, including the length of the warranty and what is covered, can be found in the Owners Manual, factory label, or warranty card. Do replacement parts come with a warranty? Warranty coverage applies only to the original product. Replacement parts are not warranted. What is covered by the warranty?

Lifetime products are warranted to the original purchaser to be free from defects in material or workmanship that impair the use of the product. It does not cover damage caused by vandalism, rusting, acts of nature, or any other event beyond the control of the manufacturer. How do I know if my product is still covered under warranty? To determine if your product is still covered under warranty, you need to have your receipt as proof of purchase and your Owners Manual to determine the length of the warranty. How do I file a warranty claim? To file a warranty claim you will need the following: Copy of the store sales receipt At least three photos of the issue at hand.If it is a backboard, please one of the entire front of the board, one of the entire back of the board and one of the entire system from the front. Include your name, shipping address and daytime phone. Then either mail or email the information to us. or mail it to:Lifetime ProductsAttn: WarrantyPo Box 160010Clearfield, Utah 84016

** The email will not come through if it is larger than 4MB. If you have a problem getting the email to go through, you may need to send one email for each picture. If you have any questions please call our Customer Service line at 1-800-225-3865 Does Lifetime Products offer on-site installation and repair services? Lifetime Products does not provide on-site installation and repair services. dining room chairs manchesterOur products are designed to be user-assembled and maintained. buy vintage peacock chairYou do, however, have the option of hiring a local person or company to do the work.cost to reupholster living room chair How To Find Your Model Number . . . . . .cheap occasional chairs australia

If you have an office chair that won’t stay up anymore you have a few options for a fix. You can replace it with a  new cylinder  for around $20 or so, or if you always maintain your chair at the same height level (like I do), you can permanently fix your cylinder at next to no cost and relatively low DIY difficulty level. Here is the material and tools list to get the job done in about 15 minutes:party chair rentals in philadelphia pa Remove the retaining clip by pushing it from the side with a screwdriver tip and slide out the chair base with wheels.cheap tub chairs ikeaMeasure and cut the PVC pipe to a desired length with a hacksaw or a pipe cutter and slide it onto the cylinder.buy backrest for office chair online india

Put the smaller diameter plastic cylinder skirt (if included with your chair) in a reverse direction so that it covers up the PVC pipe. Slide the larger diameter plastic skirt in a normal direction to cover up the base of the cylinder.Slide the wheel base back onto the cylinder and fasten it with the retaining clip.Your office chair will no longer adjust in height, but you will have a working chair with fixed height, as a permanent, or as a temporary fix, until your new cylinder arrives.patio chair cushions south africaUser Reviewed How to Fix a Sinking Desk Chairoutdoor wicker hanging chair Two Methods: Using a Hose Clamp Using PVC Pipe Community Q&A Office chairs use a pneumatic cylinder that controls the height of the chair through pressurized air. The cylinder on most chairs fails within a few years, typically because the seals are too damaged to maintain pressure.

You can buy a replacement cylinder to restore full function to your chair, but this is nearly as expensive as buying a replacement. Try these simple DIY methods instead to fix your chair at one convenient height. Slide the plastic skirt off the cylinder. Most office chairs have a plastic tube over the extendable cylinder. Slide this all the way down or up, until you can see the metal cylinder underneath. Set the chair to the preferred height. You will not be able to adjust the height after this repair, so make sure you have it right. The seat of the chair should be level with your knees when you are standing. If the chair won't stay up even when no one is on it, lay it on its side. If the plastic skirt covers the cylinder at this height, you will need to remove the skirt first. To do this, turn the chair upside down, push the retaining clip at the base with a screwdriver, and pull off the wheels, then the skirt. Slide the wheels back on. Wrap a hose clamp around the cylinder.

Get a ¾" (2 cm) hose clamp (Jubilee Clip) from a hardware store. [2] Loosen the screw on the hose clamp (Jubilee Clip) and pull out the belt end. Wrap the clamp around the metal cylinder, but do not tighten it yet. Improve the grip of the clamp (recommended). The clamp will need to be very tight to hold the chair up. Give the clamp a better surface to grip by wrapping a strip of rubber or a couple layers of duct tape around the cylinder. [3] Do this at the highest visible point on the cylinder, Alternatively, scuff up this area of the cylinder with sandpaper. If the cylinder looks dirty or greasy, clean this off first. Tighten the clamp as far as possible.The chair should now be unable to slide down past the clamp. The built-in height adjustment will still not work properly. If the chair is at the wrong height, move the clamp higher or lower on the cylinder. If the clamp slides off, fasten it over a strip of rubber to improve the grip, or try the PVC pipe method below.

Measure your chair's cylinder. Pull down the plastic skirt cover the extendable, metal cylinder. Estimate the diameter of the cylinder by holding a ruler across it horizontally. Also measure the length of the cylinder when the chair is at the perfect height. You shouldn't need an exact measurement, but you can calculating the diameter from the circumference if you prefer to be precise. Buy a length of PVC pipe. This pipe will fit over the pneumatic cylinder of the chair. It should be about the same size as the cylinder diameter, or slightly larger. Pipe 1.5 inches (3.8 cm) in diameter works well for most models. [5] Buy enough straight pipe to extend from the wheel base of your chair to the seat, when the chair is at the preferred height. The pipe does not have to be in one piece. It may be easier to work with in smaller pieces, although you can easily cut it yourself at home. One user reports using a tall stack of plastic shower rings instead of PVC pipe. These are even cheaper and easier to install, but they may not be sturdy enough to support your weight.

Try at your own risk. Saw through the PVC pipe lengthwise. Secure the pipe in a vise. Use a hacksaw or back saw to cut through the pipe from tip to tip, but only on one side. The end result should be a pipe with a slit in it, not two half-pipes. Wearing a mask or respirator is recommended while cutting PVC to avoid inhaling irritating particles. If you do not have a vise or cutting tools, just leave the pipe intact and remove the chair's wheels so you can slide on the pipe. In most cases, you can remove the wheel base by pressing a retaining clip on the underside with a screwdriver. Snap the pipe onto the chair cylinder. Pull the chair's plastic skirt up or down to reveal the metal cylinder. Push the slit side of the PVC pipe against the cylinder to snap it around the cylinder. It should now hold the chair in place, preventing it from sliding down. If you're having trouble snapping the pipe on, saw it into shorter pieces and try again. Add more pipe to adjust the height of the chair.