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Curb to Curb Pick-up/Drop-off Door to Door, Pick-up/Dorp off *Rural Surcharge will apply to any area beyond the boundaries of Pali, Wilson, and H-3 Tunnels, Waimano Home Road and Lunalilo Home Road. Hours of Operation: 7 days a week – 5:00 a.m. to 9:00 p.m. Requests for service outside normal business hours are accepted on a case-by-case basis. Please call our dispatch department for advance reservations. Operated by The Handi-Cab a PUC company Contact Reservation: TEL# 422-2222 Fax# 973-6249 or Our accessible Van fleet is comprised of late model Ford Windstar minivans, factory equipped with ADA approved features. Patrons can ride in discretion and comfort. Each van is air-conditioned with tinted windows, factory installed seatbelts for wheelchair customers’ needs, an accessible rear loading ramp, clean interiors. 1 wheelchair passenger and up to 3 non-wheelchair passengers without luggage. Our licensed, wheelchair accessible Van drivers are experienced in transporting customers with special needs.

Each driver has completed thorough classroom and on-the-road training and has been screened for clean driving records. TheCAB’s drivers are friendly, courteous, patient, honest, and safety-conscious.Welcome to Wheelchair Getaways of Hawaii! © Wheelchair Getaways All Rights ReservedWe offer assistance to anyone using a wheelchair or other mobility devices. Please note that while customer service agents and/or wheelchair escorts can assist you to the baggage claim, in-terminal rental car counter, or curbside, they cannot wait with you or provide help with ground transportation. If you require additional assistance, we recommend traveling with a ticketed safety assistant. Wheelchair assistance in Ketchikan Alaska: If you require the use of a wheelchair from the airport, we encourage you to also make arrangements for wheelchair service between the airport and the ferry terminal. You can make these arrangements in advance with Ketchikan Senior Services by calling 907-225-6575, or you can use a taxi service.

If you need assistance getting onto the aircraft, we offer the following options: Lift/Ramp - a boarding and deplaning method for those who are unable to climb or walk down stairs. Aisle chair/Slide board - specially designed wheelchairs/slings available for non-ambulatory travelers to get in and out of their seats. If you need these services we ask that you arrive at the gate for boarding 45 minutes prior to your departure to allow us time to safely board you and your baggage. Failure to do so may result in being rebooked on a later flight. All of our aircraft are equipped with onboard wheelchairs for customers who need assistance to and from the lavatory. Additionally, we are happy to offer the following services: Individual safety briefing to any traveler whose disability prevents him or her from receiving information presented in the general briefing Assistance with loading and retrieving carry-on items Assistance with opening packages Assistance with identifying food

You will find it helpful to print out the wheelchair information form and complete it before coming to the airport. Please hand it to one of our employees when you present your assistive device. If you are transporting electric/battery-powered wheelchairs, carts, or scooters they must be checked in and you must be available to board at least 45 minutes before posted departure for all flights. If you are transporting any other type of non-electric/non-battery-powered wheelchairs, carts, or scooters, they must be checked in and you must be available to board at least 30 minutes before posted departure for all flights. If you fail to meet these requirements we may have to cancel your reserved seats and/or your entire reservation. Maximum wheelchair dimensions and weight The maximum dimensions for a wheelchair on Alaska Airlines are 33 inches high by 34 inches wide. This applies to the following aircraft: The maximum weight for a wheelchair on Alaska Airlines is:

Boeing 737 - 500 pounds Bombardier Q400 - 500 pounds Bombardier CRJ - 300 pounds Embraer E175 - 400 pounds More about bringing your own wheelchair A personal wheelchair can be checked at the ticket counter or the gate free of charge. Passengers can use our wheelchair equipment after checking a personal wheelchair; an initial waiting period may be necessary for the escort to arrive with the proper equipment. Detachable items such as seat cushions and footrests can be carried onboard or checked with the wheelchair and stowed in the cargo compartment. Alternately, arrangements can be made to have your personal wheelchair checked at the departure gate. The wheelchair will be returned at the destination gate upon arrival or at a connecting airport. If you prefer to use your personal wheelchair at the connecting airport, please advise your customer service agent at the ticket counter or boarding gate in advance. Time between connecting flights may be insufficient to provide this service if disassembly and re-assembly of a personal wheelchair is required.

If time is a factor, we recommend taking advantage of our wheelchair service for transport between connecting flights. If your device uses a lithium ion battery, the battery will be removed and packaged in a protective covering and stowed in the cabin during travel. The battery cannot exceed 25 grams (300 watt hours). You can request to have your folding, collapsible, or breakdown wheelchair stowed onboard the aircraft at time of pre-boarding on Alaska Airlines flights 1-999. The number of personal wheelchairs is limited to one personal wheelchair in cabin per flight and this space is provided on a first-come, first-serve basis. The wheelchair must meet the size and weight restrictions for the approved storage space on the aircraft. Wheelchairs stowed onboard have priority over other carry-on items. If your wheelchair will not fit safely in the approved stowage closet, we will be glad to transport it in the cargo compartment at no additional charge. Mobility aids and assistive devices that are powered by lithium or lithium ion batteries must be carried in protective packaging and with precautions taken against accidental activation.